SSRS: SQL Server Reporting Services Print add-on failure to load – Unable to load client print control.
Wed, Aug 26, 2009Message from webpage. Unable to load client print control. Also Error could be: (0x8007007E)
Instructions written for IE8. Also works for IE7. Works for XP and Vista.
If you’re getting this error when trying to print a report from SSRS try these two things:
In IE go to Tools > Manage Addons. Choose All add-ons from the drop down menu on the left. Find RSClientPrint 2005 Class. Right click and choose More Information. Then click Remove. Go back to the SSRS report and click the print button. It will prompt you to re-install the ActiveX control. Follow the prompts to install the ActiveX control again.
a. Close all open IE windows. Browse to %\System32\ Find all items RSClientPrint*.*
b. It should yield about 15 items:
RSClientPrint.dll
RSClientPrint.inf
RSClientPrint_1028.rll
RSClientPrint_1031.rll
RSClientPrint_1033.rll
RSClientPrint_1036.rll
RSClientPrint_1040.rll
RSClientPrint_1041.rll
RSClientPrint_1042.rll
RSClientPrint_1043.rll
RSClientPrint_1046.rll
RSClientPrint_1053.rll
RSClientPrint_2052.rll
RSClientPrint_3082.rll
c. Delete these files or rename as .old. ****
d. Go back into IE. Tools > Add-ons. Find RSClientPrint 2005 Class. Right click and choose More Information. Then click Remove. Go back to the SSRS report and click the print button. It will prompt you to re-install the ActiveX control. Follow the prompts to install the ActiveX control again.
