Unable to open the Outlook window / No profile has been created / The list of Profiles cannot be loaded

Thu, Aug 6, 2009

Problem:

One of the following errors when opening Microsoft Outlook:

• Unable to open the Outlook window

• No profile has been created

• The list of profiles cannot be loaded

Solution:

Option 1:

Run the .MSI fix on Microsoft’s support site found here.

Option 2:

Or to fix manually:

1. Start -> Run -> Regedit
2. Navigate to the registry key that corresponds to the verion of Windows currently running:
3. HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
4. Delete the Profiles key under the Windows Messaging (Subsystem) key.
5. (Right-click Profiles -> Delete ->Yes)
6. Exit Regedit -> restart Outlook.

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